All phone calls will be returned as promptly as possible, but if you deem your problem “urgent” at the time of your call, we will speak to you immediately or as soon as we receive your message. You, the patient, define what “urgent” means. If you think it is urgent, we think it is urgent.

This will allow easy access to Dr. David Buyer for urgent medical problems that occur outside of regular office hours. If you have an ongoing issue that may become urgent after hours, it is best to call during office hours. If a visit is deemed necessary it can be arranged for the same or next day. This may eliminate the need for an after-hours visit to the emergency room or urgent care. Ideally, we want to hear from you when you are ill or injured before you go to the hospital or urgent care center, in order to more proactively plan your care. However, in the event of a life threatening emergency call 911 first.

You will receive a prompt response, usually within 24 hours.

With the exception of your recommended routine annual physical visit, office visits will be available on short notice at your request, even for minor or non-urgent medical problems.

Office visits are best scheduled when the full complement of staff is available. However, should you require occasional visits outside of usual office hours, we will certainly do our best to accommodate you.

If a parent opts to join the Quintessential Care practice, we will be happy to care for adult dependent children from age 17 up to 26 without an additional membership fee. Children older than age 26 are eligible for a discounted membership.

Annual appointments will be scheduled for sixty minutes and follow-up appointments for thirty minutes, thereby allowing ample time to answer all of your questions and address all of your needs.

Our philosophy is to educate you about your personal medical needs and risks. We will work with you to assess your level of fitness and determine an appropriate personal wellness plan. This will allow you to take an active role in managing and maintaining good health. A free, introductory consultation with a registered dietitian is available to help assess your level of fitness.

Should your out-of-town family or friends become ill during a visit, we are available to assist with their medical care.

We will be providing newsletters on topical medical subjects of interest to our patients.

For your convenience, we offer complimentary parking at the garage on 1 E. 8th Street. Please have our staff validate your parking ticket at the time of your visit.

If you are ill or otherwise unable to come to the office, a house call may be offered. However, the need for each out of office visit will be determined on a case-by-case basis at our discretion.

Whether you are on a brief vacation or living part of the year in a second residence, we are available. We will communicate with you directly, as well as with your treating physician, and participate in your care for health issues that may arise.

In order to ensure a fresh perspective, particularly with patients who have chronic or complex medical issues, when medically indicated your chart may be reviewed by a respected colleague at no additional charge to you.

It is our intention to develop improved patient health across our practice. Every patient is advised to have an annual physical exam and any related tests as medically appropriate. This exam and many tests are covered services under Medicare and other insurance plans and will be billed accordingly. Our practice will use the results of your exam to help develop a yearly plan to improve health and fitness and to address any new or existing health goals. In addition, as part of my commitment to your long-term health and wellness, we also will provide an annual consultation with a dietician to offer nutritional guidance and suggest appropriate exercise and/or lifestyle changes. The annual fee will be applied to our ongoing availability to work with each patient in meeting established fitness, diet, health and wellness aspirations throughout the year, whether in person, video visit, telephone, secure messaging or email.

Laboratory tests can be drawn on-site and select, routine laboratory testing can be run in the office with results available in the same time as an office visit when needed.

Staff members are an important part of your experience with our office. They not only have the expertise to advocate on your behalf, but will continue to assist you in navigating through other aspects of the medical community.

As medically indicated, we will make it a priority to refer you to in-network physicians for any necessary consultations and to in-network facilities for diagnostic tests and hospitalizations. The referred services will be billed by these providers. You should confirm with those providers that their services will be covered on an in-network basis.